Mastercard is expected to have 4 million so-called "pay pass" cards in circulation by year's end and the Citibank Pay Pass card is one you should have. Citibank Pay Pass Cards are equipped with a radio-frequency chip that allows customers to pay for purchases by simply waving their cards at readers posted near cash registers or gas pumps. Citibank pay-pass cards are "easier to use than cash".
Introducing Citi Simplicity
- No late fees if you use your card once each billing period for purchases or cash advances
- Press "0" to speak with a live person immediately when calling in
How Citibank Pay Pass cardmembers are protected
Citi Identity Theft Solutions
If you suspect you've been a victim of identity fraud, this free service for Citi cardmembers can help you get your life back. One of our Identity Theft Specialists will provide you with the support you need.
Internet Security Specialists*
This integral part of Citi customer support assists customers with questions about online shopping, fraudulent email, suspicious sites and more.
Fraud Early Warning
If we notice any unusual activity on your account, we'll contact you to verify the charges and get your approval before allowing any additional activity.
Virtual Account Numbers†
Set up your Citi account so that you never have to give out your real card number online. Every time you use Virtual Account Numbers to make a purchase, a substitute number is generated to take the place of your real number.
The Lost Wallet® Service
If your Citi card is lost or stolen, just call us, and we'll issue a new card at no cost. We can also provide you with emergency cash, subject to your available Cash Advance limit, and information to help you replace other important documents like your driver's license or passport.
Citi® Photocard‡
Get added security and a great form of photo identification by putting your picture and signature on the front of your Citi card—it's FREE!
New Card Activation
We'll send your new card with a blocked account to prevent anyone from intercepting the card in the mail and using it.
* Not available with CitiBusiness® cards.
† Note: Virtual Account Numbers are not yet available for every card type.
‡ Only available with select Citi cards.